Popular Services

Information Systems recommends wired ports for EMU office computers.


Personal devices can be connected to the EMU wireless network. The Helpdesk can assist with connecting your device if you encounter problems. The Helpdesk does not assist with hardware or software issues on personal devices.


Full Coverage: Classrooms, Residence Halls
Partial Coverage: All Buildings
No Coverage: Outside


J1

EMU utilizes J1 for the following areas: Accounts Receivable, Accounts Payable, Admissions (data storage only), Advising, Alumni, Development, Facilities Management, General Ledger, Housing, Human Resources (data storage only), Institutional Research, Registration


Event services are available for all EMU faculty, staff, and students. We are here to support your efforts toward the mission of the university. Due to limited resources, AV services are only available for a fee. IT does not set up chairs, podiums, or props for the event, so please reach out to Facilities about these requests.


EMU provides a high capacity network that connects WCSC, Lancaster and Harrisonburg. The network backbone has the capacity of 10Gbps (gigabits per second), and building connectivity range from 1 Gbp to 10 Gbps speeds. EMU has two fiber links to campus.


The process for get access to EMU's systems depends on your role


An ID card is issued to each student, faculty, staff, affiliate and retiree.


EMU 's email services are provided by Google and come with unlimited storage. Your email is accessed at http://gmail.com using your EMU email address and Royal password.


ADP is an HR management system


A Shared Mailbox is a separate inbox that one or multiple users are delegated access to. As a delegate of a Shared Mailbox users are able to view new email and send messages as the shared mailbox.


Most applications including J1 and network drives (select the File Explorer app) are available in EMU Appstream.  We encourage all users to use this service first. Most users will be able to work remotely using only AppStream.


YouTube is used to provide live-streaming services


Information Systems (IS) manages over 800 computer for the EMU community. These are used by Faculty, Staff and student computer labs. Our current policy requires IS to provide a standard desktop computer to every faculty member and all staff members who have jobs that require access to a computer. The computer is provided for employees to complete their job requirements. It is not a replacement for a personal computer. All software installed on EMU computers needs to be legally licensed.


All EMU systems will use your Royal password, EMU username or EMU email address for authentication. Multi-Factor Authentication is required on most systems.


SafeColleges is used to manage Title IX training compliance


Web forms allow data to be collected via a webpage.


SplashTop is used by the Helpdesk to provide remote support.


Navigate is used for retention management. It facilitates communication between advisers and students.


Software at EMU is centrally managed. IT will assist with negotiations, acquisition and management of licenses. By having central management, IT is able to advocate for strategic solutions that brings the most benefit to EMU.


All EMU classrooms have been equipped with technology.