Popular Services

Software at EMU is centrally managed. IT will assist with negotiations, acquisition and management of licenses. By having central management, IT is able to advocate for strategic solutions that brings the most benefit to EMU.


Networked multi-function devices are located in centralized spaces on campus.


Event services are available for all EMU faculty, staff, and students. We are here to support your efforts toward the mission of the university. Due to limited resources, AV services are only available for a fee. IT does not set up chairs, podiums, or props for the event, so please reach out to Facilities about these requests.


The process for get access to EMU's systems depends on your role


Information Systems recommends wired ports for EMU office computers.


The Helpdesk provides a single point of contact for information services support.


PaperCut is used to manage networked printers and multi-function devices. It is also used to track and charge printing, copying and scanning


Medicat is used by Health Services for electronic health record management


EMU has customized JICS to become the myEMU portal


EMU 's email services are provided by Google and come with unlimited storage. Your email is accessed at http://gmail.com using your EMU email address and Royal password.


Information Systems provides the following software for data analysis: JASP, R, SPSS


myEMU is the intranet for EMU faculty, staff and students.


Panopto is used for lecture capture. It allows the user to record and integrate 5 inputs.


Multi-Factor Authentication (MFA) is required for access to various EMU services.  MFA accompanies your password in the authentication process, adding an additional method of verification to make sure only you can sign in with your credentials.  With MFA enabled, even if someone has your password, they can't get in because they don't have access to your authenticator app or code generating card.


EMU Alerts is a notification system capable of sending emergency notifications instantly and simultaneously to registered mobile phones and email addresses.


An ID card is issued to each student, faculty, staff, affiliate and retiree.


An email alias delivers email to one or a handful of user inboxes


Microsoft Office includes: Outlook, Word, Excel, PowerPoint, OneNote, Access, Publisher


Information Systems (IS) manages over 800 computer for the EMU community. These are used by Faculty, Staff and student computer labs. Our current policy requires IS to provide a standard desktop computer to every faculty member and all staff members who have jobs that require access to a computer. The computer is provided for employees to complete their job requirements. It is not a replacement for a personal computer. All software installed on EMU computers needs to be legally licensed.


Weave is used by Institutional Research for program assessment


Confluence is used to produce online handbooks and catalogs


Amazon AppStream is available as a service for all faculty, staff, and students to access EMU Apps anywhere, anytime, and from any device, including personal computers.  Click on an app and sign in with your ROYALS username and password to get started.  Network storage is accessible from within AppStream apps.


CollectiveAccess is used to catalog EMU's art assets.


Personal devices can be connected to the EMU wireless network. The Helpdesk can assist with connecting your device if you encounter problems. The Helpdesk does not assist with hardware or software issues on personal devices.