Fortinet Configuration for Windows

Tags windows vpn

Install the VPN Client

  • Download FortiClient for via this link.
  • Once download has completed install the FortiClient Client. If you get a message that reads "Windows protected your PC", click "More info", and then "Run anyway".  Follow the installation wizard to complete installation.

Connect to EMU VPN

  • Open FortiClient and click on "Remote Access" from the menu on the left.
  • Click on "SAML Login" and authenticate with your EMU email address and password.

Troubleshooting

If you cannot connect to the VPN there are several things you can check.

  • If the Zero Trust Telemetry tab looks like the image below then enter forticlient-ems.emu.edu in to the box that says "IP Address" and then click the Connect button.  Wait for the page to update before trying to connect to the VPN.
  • If the Forticlient VPN has a red shield icon then you need to update the VPN using the "Install the VPN Client" instructions on this page.
  • If you are entering a username and password in a box to connect then there are two potential issues:
    • Your computer is not connected to the the VPN server on the Zero Trust Telemetry tab.
    • You need to update your version of the VPN client

Details

Article ID: 9667
Created
Tue 8/23/22 3:42 PM
Modified
Fri 12/16/22 3:11 PM