Transfer a Call (SoundPoint IP Phone)

For SoundPoint IP Phones

  • While on a call, press the Trnsfer soft button (or press the Blind soft button if that is shown instead)
  • Dial 5 and and the target extension
  • Press the Send soft button

If you wish to speak to the target user before initiating the transfer you can do so by placing the caller on hold and making a second call from your phone.

  • While on a call place the caller on hold by pressing the Hold soft button
  • Press the New Call soft button
  • Enter the target extension and press the Send soft button
  • Press the End Call soft button to end the call
  • Press the Resume soft button to pickup the original caller
  • Initiate the transfer as described above.


Article ID: 9617
Mon 8/22/22 10:13 AM
Mon 8/14/23 12:49 PM