Transfer a Call (SoundPoint IP Phone)

For SoundPoint IP Phones

• While on a call, press the Trnsfer soft button (or press the Blind soft button if that is shown instead)
• Dial 5 and and the target extension
• Press the Send soft button

If you wish to speak to the target user before initiating the transfer you can do so by placing the caller on hold and making a second call from your phone.

• While on a call place the caller on hold by pressing the Hold soft button
• Press the New Call soft button
• Enter the target extension and press the Send soft button
• Press the End Call soft button to end the call
• Press the Resume soft button to pickup the original caller
• Initiate the transfer as described above.