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Communication & Collaboration
Telephone
Call Parking
Call Parking
Tags
telephone
park
To use the Call Park feature you must request a Call Park Extension from the helpdesk
To park a call:
While a call is in session,
Transfer
the call to your Call Park Extension
To monitor the presence of your Call Park, configure a
Speed Dial Key with Presence
with your Call Park Extension
To retrieve a parked call:
Dial *4 + Call Park Extension
Special Note: When un-parking a call and then re-parking it, the call must be parked in the same Call Park Extension. This applies even if the call is transferred to a different user in between parks.
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