Call Parking

  • To use the Call Park feature you must request a Call Park Extension from the helpdesk
  • To park a call:
    • While a call is in session, Transfer the call to your Call Park Extension
    • To monitor the presence of your Call Park, configure a Speed Dial Key with Presence with your Call Park Extension
  • To retrieve a parked call:
    • Dial *4 + Call Park Extension
  • Special Note:  When un-parking a call and then re-parking it, the call must be parked in the same Call Park Extension.  This applies even if the call is transferred to a different user in between parks.
Print Article