Changing your Royal password

Your EMU Royal Password must adhere to these rules:

  • A minimum of 12 characters
  • Cannot contain parts of your name or username
  • Cannot be a previously used password
  • Requires three out of four of the following:
    • Lowercase characters.
    • Uppercase characters.
    • Numbers (0-9).
    • Symbols.

Note: Even if it meets the requirements above, a password may still be rejected if all or part of it is similar to commonly used weak or insecure passwords. If you encounter an error about your new password being too easy to guess, try something new.

 

On a Personal device

If you are on a personal devices (e.g. laptop, desktop computer, phone, tablet) that is not owned by or has not been provided to you by EMU.

 

On an EMU owned Windows device

NOTE: If you are currently off-campus, first connect to the VPN before proceeding.

  • Login to the computer and press ctrl alt del, choose Change a Password.
  • Test signing out of your computer and then back in.

 

On an EMU owned Mac device

  • Click the JAMF Connect/Self Service+ icon in the top right menu bar
  • Select Password Help
  • You’ll be prompted to enter your Old Password (current)
  • You’ll need to enter your New Password and then Verify the New Password
  • This will change the password for your computer as well as all EMU resources
  • Test logging out of your computer and then back in.