IT Governance
Establish IT governance to assist with developing vision for IT at EMU.
Goals
This objective will be achieved when we have selected a group of faculty, staff and possibly students who can advise IS leadership on how technology-related decisions and policies can achieve the best outcomes for EMU.
Actual Outcome
Multi-Factor Authentication
Implementing Multi-Factor Authentication will provide more protection to EMU data.
Goals
All services that are authenticated using the EMU login will require not only a password but a second authentication token, such as a one-time code or biometric factor.
Actual Outcome
COMPLETED
Personal Device Security Standards
Personal devices used to access EMU resources need to meet security standards to protect EMU's data.
Goals
This outcome involves more specific language in Information Systems policies and procedures to address the use of personal (not managed by EMU) devices when they are used to access data that belongs to EMU.
Actual Outcome
Assessment: Quality Helpdesk Service
Goal
95% of work order satisfaction scores will be 4.75 out of 5.
Actual Outcome