Fortinet Configuration for Windows

Install the VPN Client

• Download FortiClient for via this link.
• Once download has completed install the FortiClient Client. If you get a message that reads "Windows protected your PC", click "More info", and then "Run anyway".  Follow the installation wizard to complete installation.
  

Connect to EMU VPN

• Open FortiClient and click on "Remote Access" from the menu on the left.
  
• Click on "Connect"
  
   
• Your default browser will open and prompt you to login
  
   
• After you login, the VPN will connect and the browser will show this.  You can close this tab.

Troubleshooting

NOTE: The VPN may not work on some public networks that have restrictions that are outside EMU's control, such as hotels or hospitals.

If you cannot connect to the VPN there are several things you can check.

• If the Zero Trust Telemetry tab looks like the image below then enter forticlient-ems.emu.edu in to the box that says "IP Address" and then click the Connect button.  Wait for the page to update before trying to connect to the VPN.
  
• If the Forticlient VPN has a red shield icon then you need to update the VPN using the "Install the VPN Client" instructions on this page.
• If you are entering a username and password in a box to connect then there are two potential issues:
  • Your computer is not connected to the the VPN server on the Zero Trust Telemetry tab.
  • You need to update your version of the VPN client