Mobile & Remote Calling

Overview 

Microsoft Teams Phone can be used on mobile devices, allowing users to make and receive calls while away from the office.

Using Teams on Mobile 

To begin:

  1. Install Microsoft Teams from the Apple App Store or Google Play Store.
  2. Sign in using your EMU account.
  3. Allow microphone and notification permissions.

Once configured, users can:

  • Make calls
  • Receive calls
  • Access voicemail
  • Review call history

Wi-Fi vs Cellular

Teams calls can operate over Wi-Fi or cellular data.

Wi-Fi is generally recommended because it often provides better call quality and reliability.

Users experiencing poor call quality should verify:

  • Internet connectivity
  • Cellular signal strength
  • Wi-Fi stability