Call History and Contacts

Viewing Missed and Received Calls

Microsoft Teams automatically stores recent call history including missed calls, received calls, and outbound calls.

To access call history:

1. Open Microsoft Teams.
2. Select the Calls tab.
3. Review the Recent Calls section.

Users may select any recent call entry to quickly return the call.

Redialing Calls

Users may quickly redial recent callers directly from the Recent Calls section within Teams.

To redial:

1. Open the Calls tab.
2. Locate the recent caller.
3. Select the call icon next to the entry.

This eliminates the need to manually re-enter frequently dialed numbers.

Adding Contacts

Users may save contacts within Teams for easier future access.

To add a contact:

1. Open Teams.
2. Navigate to Calls or Chat.
3. Search for the user.
4. Save or pin the contact if desired.

Speed Dial

Microsoft Teams allows users to configure speed dial contacts for frequently contacted individuals.

Speed dial contacts appear within the Calls section for faster access.

Users may add supervisors, departments, coworkers, or frequently called external numbers to speed dial.