Voicemail Greetings and Voicemail Settings

Voicemail Greetings

Users may record a custom voicemail greeting for callers who reach voicemail.

To manage voicemail greetings:

  1. Open Microsoft Teams.
  2. Select the profile picture in the upper-right corner.
  3. Select Settings.
  4. Select Calls.
  5. Select Configure voicemail.
  6. Record or update the voicemail greeting.

Users may choose to create:

  • Standard greetings
  • Out-of-office greetings
  • Alternate greetings for extended absences

Voicemail Settings

Microsoft Teams allows users to configure call answering rules to determine how incoming calls are handled.

Users may configure:

  • Calls forwarding to voicemail
  • Simultaneous ringing
  • Forwarding to another user
  • Call timeout duration

These settings are managed from the Calls settings section within Teams.