Forward Phone

Body

You can forward your phone to voicemail so that incoming calls go directly to voicemail

  • To enable/disable DND see Do Not Disturb section above.

You can forward your phone to any number by using the Web Interface

  • Log into the phone.emu.edu
  • Click on the three bars in the upper left corner
  • Click on settings
  • Click on Call Forwarding
  • Configure forwarding as desired
    • Click the + sign to add a new forwarding rule
    • Check the Active checkbox to enable the forwarding rule
    • Set condition At the same time so that your desk phone will ring in addition to the forwarding number
    • Set condition If no response so that the forwarding rule only applies if your desk phone is not answered
    • In Forward to enter the destination number (10 digit number, no non numeric characters)
    • Timeout is the number of seconds the destination phone will ring
      • If forwarding rule has a longer duration than the extension ring duration, the caller will go to the destination phone's voicemail on an unanswered call.
  • If forwarding to another extension on campus and you wish that the caller reach the destination extension's voicemail, you will need to add a second call forwarding rule
    • Set condition If no response
    • In Forward to enter the destination voicemail box. 5 + four digit extension

Details

Details

Article ID: 9603
Created
Fri 8/19/22 2:53 PM
Modified
Mon 10/24/22 12:28 PM