2018-19 IS Team and Highlights

Application Development

Responsibilities

• Custom Applications
• Moodle Infrastructure
• myEMU
• Webserver

Highlights

• Wellness Challenge App
• IOT device registration
• Moodle upgrade
• Guest wireless self-registration

Network Systems

Responsibilities

• Data Storage & Backups
• G-Suite
• Security
• Servers
• Telecommunications
• Wired & Wireless Networks

Highlights

• Improved account lifecycle process
• Completion of VOIP deployment to end users
• New network firewall
• Refreshed VMWare and storage infrastructure

Student Information System

Responsibilities

• Infomaker
• J1
• SSRS
• Third Party Integrations
• PowerFAIDs

Highlights

• Collaborated with Undergraduate Admissions to select a CRM
• Switched from Jenzabar EX to J1

User Services

Responsibilities

• Helpdesk
• Audio Visual Event Support
• Classroom Technology
• Computer Labs
• Desktop Support
• Software
• Printing
• Loaner Equipment
• User Support

Highlights

• Implement outsourced AV services
• AV improvements to Lehman Auditorium
• Branding of classroom podiums
• Upgrade PaperCut
• New collaborative space in the Library
• Renovations of Helpdesk space
• Everyone attended a professional conference
• New engineering lab
• Implemented Tuesday Trainings in conjunction with Marketing