2024-25 IT Teams & Highlights

Application Development, Integration & Student Information System

Responsibilities

• Application Integration
• Maintaining Custom Applications
• Moodle Administrations
• myEMU
• Webserver
• Infomaker
• J1
• SSRS
• Third Party Data Integrations
• Salesforce

Highlights

• Deprecated custom applications
  • eClassifieds
• New Integrations
  • ADP

Network & Systems

Responsibilities

• Data Storage & Backups
• Google Workspace
• Identity & Access
• Security
• Servers
• Telecommunications
• Wired & Wireless Networks

Highlights

• Developed an implementation plan, configured and deployed MS Teams.
• Successfully migrated Public TLS from Entrust to Sectigo.
• Converted from SSL VPN to IPsec VPN
• Migrated to ArubaOS 8
• Migrated DNS to Windows servers
• Migrated VLAN routing to firewall, improved security posture
• Cleaned up and consolidated VLANs
• Completed networking for the new track
• New wiring in Astral Hall
• Setup "rental" configuration in Heatwole II house, template ready for other buildings.
• Replaced three EOL Cisco switches
• Closed 517 tickets
• Installed network switch at baseball diamond backstop for new streaming camera
• Replaced APs at WCSC
• Upgraded Internet service from 2 x 2 Gbps to 2 x 3 Gbps and added ISP POP diversity
• Moran Vulnerability Assessment & Penetration Test
• Improved network device configuration backups
• Helped Common Grounds switch to new Clover Point-of-Sale
• Setup scheduled vulnerability scans with FortiClient agent
• Simplified switch port documentation (QR code to web page instead of printed copy)
• Moved IP address documentation to Netbox IPAM
• Migrated dhcp from Linux to Windows

User Services

Responsibilities

• Audio Visual Event Support
• Classroom Technology
• Computer Labs
• Desktop Support
• Helpdesk
• Loaner Equipment
• Printing
• Software
• User Support

Highlights

• Migrating workstations from Windows 10 to Windows 11
• Implementing MS Teams
• Upgrading to Moodle 4.5
• Implemented Chrome OS workstations in public spaces
• Deployed Aurora touch panels to classrooms